One note a week from the bench. What we shipped, what broke, what we changed our mind about. Stays out of your inbox when there's nothing to say.
What business process automation services actually include — process audit and ROI scoring, production builds on n8n and Make, and advisory retainers — what they cost, and how to choose between an agency, a freelancer, and DIY.
What an AI automation agency actually delivers — strategy, execution, and advisory — what it costs, and an honest comparison of agency vs in-house vs DIY for owner-led SMBs.
Nobody asks for it. Nobody puts it on the roadmap. And it returns more hours per dollar than anything else we build. A note on why we keep starting here.
Counter-intuitive but consistent: lead with the boring back-office agent. It pays for the next two.
A short field report from the bench. Numbers, screenshots, what we changed mid-quarter.
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